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Louis Vuitton recrute des Client Advisors

Louis Vuitton est une maison française de maroquinerie de luxe, mais également de prêt-à-porter depuis l’aube des années 2000, fondée en 1854 par le malletier, plus tard maroquinier, Louis Vuitton (1821-1892) dont l’œuvre est poursuivie par ses descendants. Louis Vuitton Malletier est la première marque du groupe LVMH – Moët Hennessy Louis Vuitton fondé en 1987 par le rapprochement de la maroquinerie Vuitton et des Champagne Moët & Chandon, et propriété du milliardaire Bernard Arnault depuis 1989. Louis Vuitton a une présence mondiale, avec un fort développement vers l’Asie depuis les années 2000.

Pendant six années consécutives (2006-2012) Louis Vuitton a été nommée marque de luxe la plus précieuse au monde. Sa valorisation en 2012 était de 25,9 milliards de dollars. Le magazine Forbes l’a classé en 2015 14e dans sa liste des marques les plus influentes au monde.

We are currently looking for part-time Client Advisors  in our stores located in Casablanca Marocco Mall: Louis Vuitton A 1 Boulevard De L’Ocean Atlantique, Route de Sidi Abderrahmane, Casablanca. 

As Client Advisor you will be offering a fantastic high quality service in one of our brilliant stores – providing a warm welcome and helping our clients to find their favorite products for Christmas.

You will make the difference by creating the perfect festive atmosphere.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

DUTIES & RESPONSIBILITIES
-Drive and achieve individual and team objectives and be accountable for sales results,
-Welcome every Client and provide the best Client experience,
-Advise Clients across the Brand and all product categories,
-Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty,
-Perform as a team-player, participate in all activities contributing to the overall objectives of the store,
-Learn and master Brand and product knowledge,
-Respect Louis Vuitton Brand standards in terms of grooming and behaviour,
-Follow the company’s policies and procedures.

PROFIL

-Curiosity
-Empathy
-Agility
-Commercial mind-set
-Passion for the brand
-Professional attitude
-Responsibility & Ownership.

REQUIREMENTS

  • Fluent in Arabic, French & English.
  • A previous experience in retail, hospitality or luxury is highly appreciated but not mandatory,
  • Candidates must be fully flexible regarding Hours & Days (including weekends).
Posted in emploi à casablanca