Mazagan Beach & Golf Resort Recrute

Mazagan Beach & Golf Resort recrute

Mazagan Beach & Golf Resort Recrute Les Profils suivants :

-Executive Sous Chef.
-Reservation Agent.
-Sous-Chef.
-Manager Online.
-Manager Marketing.
-Directeur Sécurité.
-Director of Sales & Marketing.

La réussite et la croissance d’une entreprise tiennent aux hommes et aux femmes qui la composent. Tous ensemble, avec nos personnalités, nos compétences et nos expériences, nous faisons la richesse de notre resort.

L’hôtellerie est un secteur dans lequel les rapports humains sont le cœur de notre métier.

Développé par le groupe Kerzner International qui a mis son expertise et son savoir-faire au service de ce superbe complexe touristique, le Mazagan Beach & Golf Resort est une destination du Maroc, unique et authentique.

Premier établissement et emblème d’une marque que le prestigieux groupe hôtelier a créé, il inaugure un concept inédit qui sera décliné à travers le monde.

Nos valeurs clés:

Kerzner International et Mazagan Beach & Golf Resort partagent des valeurs communes:

  • Émerveiller le client
  • Développer des personnes passionnées et impliquées
  • Rechercher continuellement la perfection
  • Réaliser des résultats performants et durables

Nouvelles Offres d’Emploi chez Mazagan Beach & Golf Resort

Executive Sous Chef

Nous sommes à la recherche d’un Sous-chef Exécutif expérimenté pour notre Resort unique conçu par Kerzner International Group pour offrir des expériences exceptionnelles et des souvenirs éternels!

Notre talentueux Sous-chef Exécutif sera responsable de toute la production alimentaire, y compris pour les restaurants à la carte, les buffets et la restauration. Il développera des menus, des spécifications d’achat de nourriture et des recettes, supervisera le personnel, développera et contrôlera le budget de nourriture et de main d’œuvre pour le département ainsi que le maintien de la plus haute qualité professionnelle de nourriture et des normes d’hygiène.

Il sera le deuxième responsable de toute l’équipe de cuisine, il est donc fondamental que le futur candidat soit capable de maintenir un contrôle total de la cuisine à tout moment et de gagner le respect de son personnel de cuisine.

Profil: 

  • Diplome de cuisine (4 ans ou plus).
  • 4 ans d’expérience dans le même poste.
  • Bonne communication Français et Arabe. L’anglais est un plus.
  • Orienté service, auto-organisé.
  • Bonne connaissance de l’informatique (Microsoft).
  • Connaissance de Micros et Opera est un avantage.

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Reservation Agent

Nous recrutons un Agent de Réservation qui aura pour mission de répondre aux besoins de la clientèle en écoutant avec attention leurs demandes et en proposant des services adaptés à leurs besoins.

Missions principales: 

  • Recevoir toutes les réservations effectuées par téléphone, fax ou mail.
  • Assurer un accueil personnalisé à la demande client.
  • Identifier rapidement les besoins du client et offrir une solution et un argumentaire adaptés.
  • Proposer les programmes spécifiques du Resort en complément de la réservation.
  • Effectuer toutes les opérations de suivi administratif de ces réservations.
  • Être en relation permanente avec les autres services du Resort.

Profil: 

  • Excellent français et anglais.
  • Parfaite maîtrise des outils informatiques spécialisés.
  • Capacité de persuasion.
  • Excellent relationnel.

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Sous-Chef

Nous recrutons un talentueux sous chef qui participera à l’élaboration de nouveaux plats et de nouveaux concepts selon les instructions de son sous-chef exécutif et directeur culinaire.

Responsabilités clés: 

  • Diriger l’équipe de cuisine en place et coordonner le travail de tout le personnel sous sa responsabilité.
  • Participer à la préparation des plats et à l’élaboration des menus.
  • Veiller au respect des règles d’hygiène.
  • Assurer la gestion des achats, des stocks et des inventaires de sa cuisine
  • Assurer l’analyse et gestion des coûts (contrôle des ratios, fiches techniques)
  • Animer les réunions pré et post service (briefing et débriefing).
  • Recueillir les besoins en formation (techniques culinaires…)
  • Maintenir un haut niveau de concentration sur l’équipe en faisant preuve de coopération et de soutien envers vos collègues dans la poursuite des objectifs de l’équipe.

Profil:

  • Un diplôme en restauration et cuisine ou équivalent
  • 3 ans d’expérience dans un poste similaire dans un hôtel de luxe.
  • Bonne communication
  • Bonnes compétences bureautiques

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Manager Online

As an Online Manager you are in charge of planning and managing marketing campaigns that promote our Resort’s brand, products and services by implementing and monitoring them across all digital networks.

Your responsibilities will also include but not be limited to:

  • Use of Sitecore Content Management System (CMS) and other proprietary CMS’s to update and maintain all Online web content
  • Manage, generate, edit, publish and share content on digital channels
  • Plan and execute all web, SEO/SEM, marketing database, email, social media and display advertising campaigns
  • Oversee content creation for assets to be distributed across website, blog, social media, email, digital advertising, and more.
  • Collaborate with internal customers and in-house Creative team on content creation and content ideas to meet business objectives for specific audiences and countries
  • Continually look for new ways to produce engaging, scalable content
  • Closely collaborate with the in-house Creative team to guide and produce high quality content.
  • Manage brand online reputation, monitor blogs and forums for brand mentions and compile data to understand brand sentiment
  • Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs) to colleagues and management
  • Manage and escalate all technical issues with brand website to corporate support
  • Identify trends and insights, and optimize spend and performance based on the insights
  • Brainstorm new and creative growth strategies
  • Plan, execute, and measure experiments and conversion tests
  • Collaborate with internal teams to create landing pages and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Instrument conversion points and optimize user funnels
  • Lead, train and collaborate with team to meet company goals and objectives
  • Collaborate with agencies and other vendor partners
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Requirements:

  • Experience in international marketing, hospitality industry preferred
  • Experience using graphic design (Photoshop)
  • Strong Google Analytics skills
  • Strong technical computer skills – Microsoft Office
  • Excellent document and presentation skills
  • Excellent Communication skills
  • Strong online content writing skills
  • Mobile and digital guest centric approach
  • Detail orientated, investigative, self starter and persistent
  • Ability to negotiate with multiple vendors, business owners and agencies
  • Strong attention to detail and an eye for design
  • Ability to establish new systems, track promotions and provide reports
  • Should have a portfolio to demonstrate examples of previous work
  • High level of experience in data analysis techniques
  • Strong experience in measuring and providing analysis of online marketing campaigns
  • University degree in marketing preferred

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Manager Marketing

We are looking for a talented Manager Marketing who will be responsible for helping on the implementation of the overall marketing strategy and for maximizing the hotel’s revenues by developing programs to increase occupancy and make profitable use of the resort facilities.

Main responsibilities are not limited to:

  • Design and implement the marketing plans and supports in their subsequent development and execution.
  • Implement new strategies including digital, to achieve the goals of the marketing units dedicated thereby enabling growth of business.
  • Work closely with sales, and operations to initiate new ideas and activations to promote products and services.
  • Work closely with sales, F&B, Spa, Golf and Activities to initiate new ideas and activations to promote products
    and services.
  • Negotiate with the media agents and assists in developing marketing strategies.

Requirements:

  • High degree in Marketing or related field
  • Minimum of 5 years of experience in a similar role, within a Hotel
  • Excellent English & French
  • Good organizational and planning skills

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Directeur Sécurité

As a Director Security you are responsible to protect guests, employees and company assets, ensuring all Resort properties are adequately secured. Also responsible for activity reporting investigating and recording, ensure compliance with all security standards, legal and statutory requirements.

Your responsibilities will also include but not be limited to:

  • Direct and coordinate the activities of the security team to provide services that are above and beyond for customer and colleagues satisfaction.
  • Establish and maintain crisis management, contingency planning and policies & procedures.
  • Monitor team performance through continuous learning and development.
  • Assist operations to acheive their activities and events in a secure and safe environment.

We are looking for a Security Director with at least 5 years of relevant experience in a similar role. Fluency in French and English with solid knowledge of local legislation. A high level of integrity and the capability to follow rules and procedures without compromises are essential.

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Director of Sales & Marketing

As a Director of Sales & Marketing, you will work closely with the General Manager to establish and drive all sales, reservations, marketing, communications, promotional and product development programs, targeted toward existing and new markets for Mazagan Beach & Golf Resort, with full accountability for achievement of annual revenue budget.

Main responsibilities:

  • Develop and implement annual commercial plan to achieve annual business objectives.
  • Lead, manage and monitor all day-to-day sales and marketing activities with focus on developing strategic value-based outcomes that enable achievement of sales objectives.
  • Lead the preparation of regular business reports including monthly reports, annual goals and targets, sales and marketing budget, forecasts and other reports as required.
  • Monitor the achievement objectives and goals and takes appropriate action to correct shortfalls versus the strategic plan.
  • Manage and drive all key business segments for the Resort and in close collaboration with Revenue Management. 
  • Establish and maintain relationships with industry influencers and key strategic partners. 
  • Manage key and niche accounts across the main segments and execute account plans to key clients within these segments.
  • Execute and attend client events, trade shows and sales missions to maintain, build and develop key relationships with clients across domestic, regional and international markets. 
  • Drive and leverage the Kerzner Regional Sales Office (RSO) network to achieve budgeted goals. Track and measure productivity of key accounts working with RSOs to develop sales programs and initiatives.
  • Oversee on-property marketing, communications and sales activities ensuring brand quality.
  • Understand and contribute to overall revenue management initiatives and strategies to ensure every revenue opportunity is maximized.
  • Oversee and evaluate market research and adjust marketing strategy to meet changing market and competitive conditions.
  • Develop and establish an experienced and successful team.  Ensures a challenging and exciting environment to encourage full career development and personal growth.
  • Ensures that all policies and procedures as well as company standards are in place and functioning effectively, and contracts are set in accordance with the legislation and the company standards.
  • Provide proper collateral and information vehicles to keep customers informed an updated on the Resort.
  • Supports the company business processes, corporate and the Resort goals and contributes the enhancement of customer value.
  • Grow relationships at the appropriate levels, both internally and externally that enable the development and advancement of sales initiatives.

Requirements:

  • Minimum of five years’ experience in similar role in the luxury hotel industry
  • High degree of commercial awareness and hotel management. 
  • Strong knowledge of the principles and practices within the sales/marketing/hospitality profession
  • Proficiency in MS Office and property management systems.
  • Strong media, presentation and computer skills.
  • Fluency in both English and French written and spoken, other languages will be a plus.
  • Outgoing and extrovert with high level communication skills.
  • Strong influencing, negotiating and interpersonal skills.
  • Business planning skills and budget management skills.
  • Strong statistical analysis and business case development

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